You won’t be able to post on Etsy Teams or in the main Etsy forum
for almost 2 weeks; here’s what you need to know
In case you missed it, Etsy is suspending the forum and teams from January 10th to 22nd; you will be able to read the current forum as well as public teams and teams you belong to, but will not be able to post during that time.
As of January 22nd, the new forum will be open and available for all members to post in, as will all teams that have had posts since November 2016; older teams will not be moved to the new format. So if you have an inactive team you want to save in the new format, make sure you post a thread on the team by the end of January 9th.
Etsy provided a short blog post with more details including a few screenshots, and has also written a help file for team captains and leaders, providing more information about this transition. (Please read that if you are a captain or leader; I don’t summarize every detail below.) But some of this is written in Etsy-speak, and as usual, staff have clarified some points elsewhere, so I’ve compiled the most relevant details below to keep you informed. If I have missed anything, or have made any errors, please post a comment to let me know, or send me an email or convo with the new content.
Key Points About The Etsy Forum & Team Transition
They really did mean it will take 2 weeks. I have seen some debate about how long the closure will be, but Etsy has confirmed that they meant the whole time period. Of course, they may finish earlier, or it may take even longer.
The Bugs forum will remain open for new threads and posts. No explanation was provided as to why this one section can stay open while the other ones will be frozen.
Etsy is transferring forum threads with posts in the last 3 years, but note that they closed all threads older than 2017 many months ago, so none of those threads will show up in the new space, according to staff. That means over a decade of community history will vanish. Make sure you copy or screenshot anything you want to save for posterity!
All existing team threads will move to the new space. We were told last September that only the last 2 years of posts would be be part of the new Team space, but after many of us protested last fall, they delayed the migration and decided to move everything. Please note that does not include threads captains have deleted, which captains can currently see, and even restore, in the existing format.
The new format will include new tools, including the ability to like posts, to indicate that your question has been answered (which should cut down on those 7 page threads where everyone says the same thing because they didn’t read the other posts), and basic formatting.
We’re getting a notification feed which will include all replies to our posts and any mentions. Yes, you will be able to tag people in posts! (I will find that useful; right now some people post that they hope Cindy Lou shows up to comment , but I don’t necessarily see those in any timely fashion! Feel free to send me a message if you want me to post anywhere.)
No more closed teams that do not accept new applications, and no questions for team applicants to answer. We will still have the ability to reject new applicants if we chose, but we won’t be able to close applications entirely as we can now. Please note that I will simply be ignoring all new applications to my SEO team, as it will remain closed for the time being.
Teams will automatically see a banner with “important” Etsy news when it occurs. I expect that will mostly include new tools they want us to pay for, and will not necessarily include everything we need to know. Think of all of the notifications on your shop dashboard that people complain about! (e.g., the holiday banner) I am quite disturbed by this, & am now more actively looking for off-Etsy alternatives for my SEO team.
The new forum and team spaces use the same software that eBay and PayPal use for their forum spaces. This software can be substantially modified for each site, however, so Etsy won’t necessarily work exactly as those sites do.
There was a beta testing group, but they are not allowed to talk about what they saw during the test. Of course, some people have posted what they saw anyway. Apparently, there are going to be many new forum sections, and some of the existing ones, including Promos and Chit Chat, did not appear in the beta test. That does not mean that Etsy will not keep them in the new format, since the beta test was supposed to be a way to get user feedback on what needed to be changed. Also, team posts are apparently private only, meaning certain promotional threads, or posts like my recent ecommerce and SEO news thread, will no longer be available to non-members. I am actively searching for an alternative in case this happens; please let me know if you have any ideas. We will have to wait and see if all of this is true.
Why Is This Going To Take So Long?
We don’t know. They said it is because there are so many posts and teams to transfer, and also that they need to put finishing touches on the new spaces. However, many of us have participated in larger system transfers that have been completed in far less time, and Etsy originally meant to do this in the fall, so they have had plenty of time for testing to see if everything works.
I would not be surprised if they drop something new while the forum is closed, but please note I do not have any inside information that leads me to believe that. It just feels like something bigger is going on.
In the interim, I have opened a Google+ collection that will provide the usual Etsy, SEO and ecommerce news I post on my team. Please post there or in the comments here, or email or convo me, if you have any news you want to share.
Many teams and forum regulars are migrating to Slack, Reddit, Facebook and other forum/chatroom options while the Etsy community is read-only. Check your team forum now to see if anything has been set up.
I will update this post as necessary.
UPDATED January 7, 2019.